Refund policy

Refund Policy (English + Korean)

Returns & Refunds
We accept returns within 30 days of delivery.
Returned items must be unused and in their original packaging.
Customers are responsible for return shipping costs unless the item is defective or damaged.

Approved refunds will be issued to the original payment method used for the purchase.

We do not charge any restocking fees.To start a return, please contact us at info@karmazz.com with your order number and reason for return.